Collision repair · Brooklyn, NY

Certified Collision Repair in Brooklyn, NY

Frontline Automotive is a family-owned collision repair and auto body shop at 1903 Broadway, Brooklyn, NY 11207, on the Bushwick / Bed-Stuy side of Broadway. We handle the whole repair in one place — damage assessment, frame and unibody straightening, body repair, paint and refinishing, ADAS calibration where the vehicle needs it, insurance coordination, and our own 24-hour towing across all five boroughs.

After an accident, our 24-hour tow line is (646) 315-3460 (Frontline Towing, DOT #4518579).

Эта страница пока доступна только на английском языке. Мы говорим по-русски — звоните: (718) 672-7152.

What collision repair includes

Collision repair is the full sequence of returning a damaged vehicle to the condition it was in before the impact: documented damage assessment, structural and frame correction, body panel repair or replacement, refinishing to the factory colour, reassembly, driver-assist calibration where the vehicle has it, and a final quality check. It is not the same as cosmetic detailing — the structure comes first, because panel gaps, door closures and sensor aim all depend on it.

If the damage is limited to a dent with the factory paint intact, the right answer may be paintless dent repair rather than a full refinish. If a bumper cover absorbed the hit, bumper repair or replacement is usually the shorter path. The assessment decides which.

Frontline's collision repair process

The repair runs in a fixed order. Each stage below is a heading you can hold us to when you ask where your vehicle is.

Damage assessment

The vehicle is photographed and documented panel by panel, with a teardown where needed, so hidden structural or suspension damage is on the estimate before work starts — not discovered later.

Structural & frame repair

Frame and unibody damage is pulled and measured back toward factory specification before any cosmetic work begins, because panels and gaps cannot line up on a structure that is still out of tolerance.

Body repair

Panels are repaired or replaced, dents are worked out, and bumpers, brackets and mounting points are restored so the body closes, seals and aligns the way it did before the collision.

Paint & refinish

Colour is matched to the vehicle's paint code, sealed and clear-coated in the booth, then blended into adjacent panels so the repair is not visible in daylight.

OEM repair procedures

Repairs follow the manufacturer's published repair procedures for the vehicle — sectioning points, adhesives, torque values and welding methods — because a modern body is engineered to deform in a specific way.

ADAS calibration

Vehicles with cameras, radar or driver-assist sensors are calibrated after repair, since replacing a windshield, bumper or mirror moves the sensor and the system has to be re-aimed to read the road correctly.

More detail on the structural and refinish stages: frame & unibody straightening, auto paint & refinishing, and ADAS calibration.

Insurance assistance

Frontline works with all major insurance carriers. We write and submit the estimate, file supplements when teardown reveals damage the first estimate could not see, and can bill the carrier directly. In New York you choose the repair shop — your insurer can recommend one, but the choice is yours.

How insurance claims work here

Towing & accident response

Frontline runs its own towing operation — Frontline Towing, DOT #4518579 — 24 hours a day across Brooklyn, Queens, Manhattan, the Bronx and Staten Island. If the vehicle is not drivable after a collision, it can come straight to 1903 Broadway instead of a storage yard.

24-hour towing details

Vehicle makes we repair

Frontline repairs daily drivers, work vehicles, luxury cars and electric vehicles. Each group has its own page covering the materials, parts and procedures involved.

Repairs from our shop

Real customer vehicles repaired at 1903 Broadway, photographed before and after. More work — including video from the shop floor — is on the collision repair gallery.

BMW X3 — collision damage repaired and refinished

BMW X3 rear quarter panel dented and scraped before collision repair at Frontline Automotive in Brooklyn
Before
BMW X3 rear quarter panel after collision repair at Frontline Automotive in Brooklyn
After

Subaru — impact damage rebuilt and repainted

Subaru Crosstrek with crushed front bumper, hood and headlight assemblies at intake at Frontline Automotive in Brooklyn
Before
Subaru Crosstrek front end after collision repair with new bumper, hood and headlights at Frontline Automotive in Brooklyn
After

Why Brooklyn drivers choose Frontline

  • One shop, whole repair

    Assessment, structural work, body, paint and calibration happen under one roof, so no one is waiting on a sublet shop across town.

  • Our own tow trucks

    Frontline Towing (DOT #4518579) runs 24 hours, so the vehicle comes to us directly after the accident.

  • Insurance handled for you

    Estimates, supplements and direct billing with all major carriers — you are not the one chasing the adjuster.

  • Family-owned, in Brooklyn

    A neighbourhood shop on Broadway serving Bushwick, Bed-Stuy and the rest of the five boroughs. Our team speaks English and Spanish, and the site is available in 12 languages.

More about the shop: about Frontline Automotive and customer reviews.

Collision repair questions

What does collision repair include?
Collision repair covers the full sequence of restoring a damaged vehicle: a documented damage assessment, disassembly, structural and frame or unibody straightening, panel and body repair or replacement, refinishing to match the factory colour, reassembly, ADAS calibration where the vehicle requires it, and a final quality check before the car is returned.
How does the collision repair process work at Frontline Automotive?
You bring the vehicle to 1903 Broadway (or we tow it in), we photograph and document the damage and write an estimate, we coordinate the estimate and any supplements with your insurance carrier, then repair runs in order — structure first, then body, then paint and refinish, then reassembly, calibration and quality check.
Can Frontline help with my insurance claim?
Yes. Frontline works with all major carriers, writes and submits the estimate, handles supplements when hidden damage is found during teardown, and can bill the carrier directly. You choose the shop — an insurer can recommend one, but the decision is yours.
Where is Frontline Automotive located?
Frontline Automotive is at 1903 Broadway, Brooklyn, NY 11207, on the Bushwick / Bed-Stuy side of Broadway near the Brooklyn–Queens border. Front desk: (718) 672-7152.
How long can collision repair take?
It depends on the damage, parts availability and how quickly the insurer approves the estimate and any supplements — a bumper or single-panel repair is far shorter than structural work. Call (718) 672-7152 or send photos and we will give you a timeline for your specific vehicle rather than a generic estimate.
Do you handle electric and hybrid vehicles?
Yes. Frontline repairs electric and hybrid vehicles, including Teslas — see the EV collision repair and Tesla collision repair pages for how high-voltage vehicles are handled.
Can you tow my car after an accident?
Yes. Frontline runs its own towing operation (Frontline Towing, DOT #4518579) 24 hours a day across all five boroughs. Emergency / tow line: (646) 315-3460.

More answers on the full FAQ and definitions in the collision repair glossary.

Supporting repair services

Последние ремонты Frontline.

Это ремонты, задокументированные в нашей мастерской на Broadway, с фотографиями при приёмке и готовым результатом. Все детали взяты из этой ремонтной документации.

Chevrolet Cruze with a creased and misaligned front hood before collision repair in Brooklyn
At intake
Chevrolet Cruze front hood after straightening, realignment and repainting at Frontline Automotive in Brooklyn
After repair and refinish

Collision Repair

Chevrolet Cruze

Front hood damage — creased and misaligned hood

Что выявлено при приёмке

At intake the hood was creased and no longer closing in line with the fenders, so the hinges and latch were checked along with the panel itself.

Выполненные работы

  • Hood straightening and realignment to the surrounding panels
  • Hinge and latch restoration so the hood closes and sits correctly
  • Factory-matched paint with clear-coat blending

Результат

The hood closes flush again and the resprayed surface carries a consistent factory-matched finish across the front of the car.

Смотреть полную запись о ремонте
Subaru Crosstrek with crushed front bumper, hood and headlight assemblies at intake at Frontline Automotive in Brooklyn
At intake
Subaru Crosstrek front end after collision repair with new bumper, hood and headlights at Frontline Automotive in Brooklyn
After repair and refinish

Collision Repair

Subaru Crosstrek

Front-end collision damage: bumper, hood and headlight assemblies

Что выявлено при приёмке

At intake the front bumper cover was crushed, the hood was damaged and both headlight assemblies were broken out of their mounts.

Выполненные работы

  • Replaced the front bumper cover
  • Replaced the hood
  • Replaced both headlight housings
  • Colour-matched factory paint and reassembled the front end to OEM specification

Результат

The front end was rebuilt with correct panel gaps and lighting alignment, refinished to a factory colour match, and handed back to the owner at the shop.

Смотреть полную запись о ремонте

Повреждения, которые мы видим чаще всего

Зафиксировано при приёмке по указанным выше ремонтам:

  • Front hood damage — creased and misaligned hood
  • Front-end collision damage: bumper, hood and headlight assemblies

Оценка ремонта Без догадок.

Начать можно с телефона: приложите фотографии повреждений к заявке на оценку — мы работаем по тому, что реально видим, а не называем цифру по телефону.

Пришлите фотографии повреждений

Форма принимает фото прямо с телефона: общий вид автомобиля плюс крупные снимки повреждённого участка.

Или позвоните на стойку приёма

Обсудите ситуацию в рабочие часы и привезите машину на осмотр.

Машина не на ходу? Линия эвакуатора (в том числе в нерабочее время)

Отдельная линия для эвакуации, если автомобиль не может доехать сам.

Когда мы на связи

  • Пн–Пт: 8:00 – 18:00
  • Сб: 9:00 – 14:00 — только эвакуация
  • Вс: закрыто

1903 Broadway, Brooklyn, NY 11207

Narrow down from the full collision process to the specific damage, vehicle and claim path that fits you.

Get a free collision repair estimate

Send photos of the damage or bring the vehicle to 1903 Broadway. Monday–Friday 8:00am–6:00pm for full repair service; Saturday 9:00am–2:00pm towing only. Photo estimates are answered within one business day.

Frontline Automotive · 1903 Broadway, Brooklyn, NY 11207