Отзывы
4.9 звезды. Нам доверяют тысячи.
Наше обещание
Во Frontline Automotive каждый ремонт завершается рукопожатием и обещанием: ваш автомобиль уедет от нас безопаснее, ровнее и с более качественной отделкой, чем в день приезда. Более двадцати лет этот стандарт превращает новых клиентов в постоянных по всему Бруклину и за его пределами. Мы не воспринимаем рейтинг 4.9 звезды как должное — он заработан панель за панелью, оттенком за оттенком, звонком за звонком. Наши техники с сертификатами I-CAR и ASE относятся к каждому автомобилю как к своему собственному — будь то выравнивание рамы повседневной машины, полировка люксового внедорожника до заводского блеска или подбор оригинального цвета для электромобиля. Прозрачность — часть нашего процесса. Мы объясняем характер повреждений, документируем ремонт и напрямую взаимодействуем с вашей страховой компанией, чтобы вы никогда не оставались в неведении. Отзывы ниже — от реальных водителей, реальных семей и реальных историй после ДТП, каждая из которых отражает доверие, которое мы выстраиваем с момента, когда вы переступаете порог нашей мастерской на Бродвее.
Google Reviews
Real Reviews From Frontline Automotive Customers.
Every review below was published on Google by a customer of Frontline Automotive in Brooklyn, quoted exactly as they wrote it. Filter by the kind of work they had done, or open our Google listing to read them there.
4.9/ 5
Based on 104 Google reviews
I got my front bumper upgraded to a newer style BMW and fixed my cracked windshield + all my dents. Fresh paint job too and I was just stunned. There seriously the best at what they do !!!!!!
Thank you so much to everyone at Frontline Automotive! These guys made a promise, and they stood by their word. They did an excellent job repairing my car, and the work was clean and professional. When they finished, they even polished my
Front line auto has been amazing since day one when the communication started. They tried every thing they can to do to make the no fault transaction go smoothly. They were always communicating with me to let me know what going on
Ответ Frontline Automotive · a month ago
Thanks so much for the awesome review! Dealing with repairs after an accident is never fun, so we’re thrilled Sierra and Alex could make the process painless and take the insurance stress off your hands. Don't worry about a thing regarding the back and forth we completely understand how stressful it gets! We truly appreciate your loyalty and recommendations. Fingers crossed those parking lot hazards stay far away from now on, but we’re always here if you ever need paint or body work again. Drive safe!
junior was perfect in everything! From picking up the car, to helping me put the claim, and making sure the whole situation was taken care of. 100% recommend doing business with them!
- Painting
- Body & Trim
- Welding
- Air conditioning
- Service not listed
Been involved in a few car accidents, but always as a passenger. Last month, it finally happened when I was the driver. I go to Google and look for the best-rated body shop and find Frontline Automotive in my area. Immediately, Alex helped take care of me and assisted with filing my insurance claim. Along the way, his business partner Ali would pick up my calls and give me status updates on the damage done to my car. Throughout the entire process, they were very helpful, and even when the shop got backed up and I wouldn’t get my car in the timeliest of manners, Ali was kind enough to work with me on how much I would pay for the services. They helped to restore my left side bottom trim and even as a courtesy restored the paint on my car, so it looks brand new. Go to Frontline! The five-star reviews are telling the truth, and everyone who works here is really nice and will help take care of you
- Body & Trim
Where do I begin .. My car was damaged by a bus backing into the front of my car . The damage was bad and not knowing much about what to do just call a tow truck which my brother did. Here comes Alex #1 takes control of the situation takes the car to the shop gets insurance involved & adjuster few weeks later I get my car back and you would never know it was in a collision. It looks like I just bought it , but no sooner do I get the car home someone tried to break into it so who better to fix it … back to frontline it goes ! Thanks Alex # 1. & Alex # 2 for a job well done and my brother for finding you guys again THANKS !
- Painting
- Body & Trim
- Air conditioning
Awesome staff, Alex and his crew are great, reliable and fast workers. They will make sure your vehicle is running back to normal as if nothing happened to it. Amazing work, I’m very blessed to have had them work on my vehicle. Was recommended by a friend and they did not disappoint. 5 stars for their time, effort and service.
Ответ Frontline Automotive · 10 months ago
Thank you, Keudy! It was a pleasure fixing your car for you!
I highly recommend Frontline, my car literally looked brand new. The job was definitely done by skilled professionals. But I highly recommend them because thier communications, insurance and parts knowledge, timeliness and follow through by Jeremy is 5 star. Jeremy gave me peace of mind and customer service par excellence. FYI I have used them twice now, same exact experience both time - 100%
- Painting
- Body & Trim
Ответ Frontline Automotive · 10 months ago
Thank you so much, Cy! Always a pleasure serving you, thanks for choosing Frontline Automotive!
If you’re looking for an honest, high-skill auto shop in Brooklyn — this is it. Frontline Auto deserves a “10 out of 5 stars” for the quality of their work and, more importantly, for the way they treat people. Let me say this clearly: they do not — I repeat — they DO NOT and WILL NOT cheat you. In an industry where too many places upsell, exaggerate problems, or take advantage of customers who don’t know every detail about cars, Frontline Auto is the exact opposite. The owner’s approach is warm, caring, and genuinely customer-first. You can tell he takes pride in doing the right thing, and that attitude carries through the entire shop. They know what they’re doing, and they’re not just trying to “get you out the door.” They take the time to explain what’s going on, give you real options, and help you in every way possible — whether that’s prioritizing what needs to be done now vs. later, walking you through costs, or making sure the repair is done correctly the first time. And the quality? Immaculate. Their body work and precision are on another level — clean, detailed, and professional. This isn’t “just any shop.” This is the kind of place that treats your car like it matters, and it shows in the finished result. I’m not new to driving or dealing with repairs. I’ve been driving in the tri-state area for nearly three decades — easily 20,000+ miles per year every year. Over that time, I’ve been to all kinds of mechanics, body shops, dealers, repair chains, and parts shops across NYC, New Jersey, and beyond. With that perspective, I can confidently say: Frontline Auto will take care of you. If you have car trouble anywhere in Greater NYC or even in New Jersey and you’re willing to come to Brooklyn (or would like to get it towed) for quality and peace of mind, bring your car here. And if you care about your friends and family, recommend them here too — these guys will take care of you 100%. Frontline Auto earns trust the hard way: by being consistent, skilled, and honest. That’s rare — and that’s why they have my loyalty.
Top notch most worry free service ever after my car was damaged while parked in multi car accident. Ali handled my case and was so accommodating and attentive to my worries as well as health challenge. It no often to get great customer service these days and I’m grateful
Great service! Jeremy took great care to make sure the repairs ran smoothly and kept me updated throughout. He even dropped the car off with me to save me time. Top notch. Thank you.
- Painting
- Body & Trim
Ответ Frontline Automotive · 10 months ago
Thank you for your patience, Marcus! It was a pleasure serving you, thanks for choosing Frontline Automotive!
Frontline Automotive did an amazing job! They fixed my car and it looks brand new. I trusted them from start to finish, the whole process was smooth and professional. The team was honest and reliable. Frontline will definitely be my #1 car shop from now on, and I’ll be recommending them to everyone!
- Body & Trim
Ответ Frontline Automotive · 10 months ago
Thank you, Amela! It was a pleasure serving you!
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Frontline Automotive
1903 Broadway, Brooklyn, NY 11207