事故拖车
碰撞受损车辆将被救援并运送至我们的布鲁克林车间,取车时即拍照留存,便于您的理赔存档。
拖车与救援服务
车辆碰撞受损或无法行驶?Frontline Automotive 会将其拖至 1903 Broadway,并在车辆抵达的那一刻起,同步开始报价评估和保险理赔流程。服务范围覆盖布鲁克林、皇后区、曼哈顿、布朗克斯及史泰登岛。
碰撞发生后的最初几个小时,往往是最容易做出错误决定的时候。一辆拖车赶到现场,把您的车拖到一个您从未听说过的车场,等您找到车时,存放费用已经越滚越多,而您的保险公司也早已把理赔专员派去了别处。您不必接受这种情况。在纽约,您有权自主选择拖车公司,也有权自主选择维修车间。
由于我们的拖车和维修服务同属一体,您的爱车只需送到一个地方、只送一次。没有二次拖车,中间也不会经过任何存车场,更不会因文件在不同公司之间流转而产生时间空档。我们会在取车时拍照记录,内部完成报价,并在当天就与您的保险公司开启理赔案件。
如果您的车停在布什维克的街道上、BQE 高速公路上、曼哈顿的车库里,或布朗克斯的布鲁克纳高速上,请致电 (718) 672-7152 告诉我们您的位置。如果车辆仍可行驶,您也可以自行开车过来——我们会提前准备好报价。
碰撞受损车辆将被救援并运送至我们的布鲁克林车间,取车时即拍照留存,便于您的理赔存档。
漏液、安全气囊已弹出、车轮移位或结构受损——这些不宜继续行驶的车辆,我们会以正确的方式转移。
布鲁克林、皇后区、曼哈顿、布朗克斯及史泰登岛。告诉我们最近的路口,我们会告知预计所需时间。
负责拖车的同一家车间也负责评估和维修,信息不会在不同公司之间流失。
碰撞事故发生后,拖车费用通常都在保险承保范围内。我们提供相关文件,并在保单允许的情况下通过理赔案件直接结算费用。
维修业务仅在周一至周五进行;周六我们只提供拖车服务。请随时致电,我们会接听。
如条件允许请驶离车流,打开危险警示灯,如有人受伤请拨打 911。
拍摄两车车况、车牌、损伤部位、街道情况,以及对方司机的保险卡。
拨打 (718) 672-7152。您有权选择爱车被送往何处——不要让它消失在一个未知的车场。
我们会将车辆取回,到达车间时再次拍照,并妥善保管在我们的车间内。
我们会出具报价,并与您的保险公司开启或加入理赔案件,包括针对隐藏损伤的补充报价。
完成结构、车身、油漆及校准作业后,再经过质量检验和路试,才会将车钥匙交还给您。
客户原话
以下为维修内容与本服务相符的客户 Google 公开评价,原文照录,未作任何修改或改写。
If you’re looking for an honest, high-skill auto shop in Brooklyn — this is it. Frontline Auto deserves a “10 out of 5 stars” for the quality of their work and, more importantly, for the way they treat people. Let me say this clearly: they do not — I repeat — they DO NOT and WILL NOT cheat you. In an industry where too many places upsell, exaggerate problems, or take advantage of customers who don’t know every detail about cars, Frontline Auto is the exact opposite. The owner’s approach is warm, caring, and genuinely customer-first. You can tell he takes pride in doing the right thing, and that attitude carries through the entire shop. They know what they’re doing, and they’re not just trying to “get you out the door.” They take the time to explain what’s going on, give you real options, and help you in every way possible — whether that’s prioritizing what needs to be done now vs. later, walking you through costs, or making sure the repair is done correctly the first time. And the quality? Immaculate. Their body work and precision are on another level — clean, detailed, and professional. This isn’t “just any shop.” This is the kind of place that treats your car like it matters, and it shows in the finished result. I’m not new to driving or dealing with repairs. I’ve been driving in the tri-state area for nearly three decades — easily 20,000+ miles per year every year. Over that time, I’ve been to all kinds of mechanics, body shops, dealers, repair chains, and parts shops across NYC, New Jersey, and beyond. With that perspective, I can confidently say: Frontline Auto will take care of you. If you have car trouble anywhere in Greater NYC or even in New Jersey and you’re willing to come to Brooklyn (or would like to get it towed) for quality and peace of mind, bring your car here. And if you care about your friends and family, recommend them here too — these guys will take care of you 100%. Frontline Auto earns trust the hard way: by being consistent, skilled, and honest. That’s rare — and that’s why they have my loyalty.
If you're on Google Maps looking around for a trustworthy place to fix up your car you should bring it here!! I was so stressed out but the process to get my car fixed here was completely stress free. Someone tried to steal my Hyundai with a USB so it was just sitting on the street with a smashed window in an undrivable condition with the ignition completely messed up. Multiple shops in my neighborhood told me to wait until the next week to bring the car in but Ali towed my car away within a few hours and even stored my car inside since it was going to rain the whole weekend. I had to pay out of pocket but the pricing was extremely fair and they even helped me save a few hundred dollars by getting OEM glass from a salvage and fixed the paint that was ripped off by the duct tape I used to cover the window free of charge... All I had to do was go pick up my freshly washed and detailed sparkling clean car and drive it back home like nothing happened. Overall an amazing experience.
Frontline Automotive 的回复 · 10 months ago
Thank you for the sparkling review, Jia! Thanks for choosing Frontline Automotive!
Frontline Auto and Ali were so incredible after I was in a car accident (got rear-ended badly on the BQE). I found frontline through a quick google search and was completely blown away by their service. They came and towed my car and ordered me an Uber home. Then, as I dealt with a back-and-forth insurance nightmare for several weeks, Ali stayed in direct contact with me — he was super responsive about sending the necessary documents to the insurance companies, and even helped me and gave me advice when the insurance company attempted to total my car — which was not the right call for many reasons, nor was it something I could afford. We pushed back and were able to finally able to start on repairs! The Frontline team did such a wonderful job with my car and it came out of this looking brand new. I’m based in Astoria but I’d still come back to Bk to use Frontline again. I can’t thank you guys enough!
Frontline Automotive 的回复 · 2 years ago
We are glad to help! Thank you for trusting us with handling your claim! We appreciate your patience and good energy throughout the process! We are happy that everything worked out to your satisfaction… thanks again!!!
(718) 672-7152——告诉我们您的位置及事发经过。我们会将车辆拖至 1903 Broadway,后续一切由我们处理。
Our flatbeds run across all five boroughs. Each page lists the routes we use and what happens once the vehicle reaches the shop.