拖车与救援服务

事故拖车服务 布鲁克林及纽约市。

车辆碰撞受损或无法行驶?Frontline Automotive 会将其拖至 1903 Broadway,并在车辆抵达的那一刻起,同步开始报价评估和保险理赔流程。服务范围覆盖布鲁克林、皇后区、曼哈顿、布朗克斯及史泰登岛。

  • 事故拖车
  • 无法行驶车辆
  • 碰撞车辆救援
  • 五大行政区
  • 符合条件时可由保险承担费用
  • DOT #4518579

一通电话,完成拖车、报价、 启动理赔。

碰撞发生后的最初几个小时,往往是最容易做出错误决定的时候。一辆拖车赶到现场,把您的车拖到一个您从未听说过的车场,等您找到车时,存放费用已经越滚越多,而您的保险公司也早已把理赔专员派去了别处。您不必接受这种情况。在纽约,您有权自主选择拖车公司,也有权自主选择维修车间。

由于我们的拖车和维修服务同属一体,您的爱车只需送到一个地方、只送一次。没有二次拖车,中间也不会经过任何存车场,更不会因文件在不同公司之间流转而产生时间空档。我们会在取车时拍照记录,内部完成报价,并在当天就与您的保险公司开启理赔案件。

如果您的车停在布什维克的街道上、BQE 高速公路上、曼哈顿的车库里,或布朗克斯的布鲁克纳高速上,请致电 (718) 672-7152 告诉我们您的位置。如果车辆仍可行驶,您也可以自行开车过来——我们会提前准备好报价。

拖车 服务。

事故拖车

碰撞受损车辆将被救援并运送至我们的布鲁克林车间,取车时即拍照留存,便于您的理赔存档。

无法行驶车辆救援

漏液、安全气囊已弹出、车轮移位或结构受损——这些不宜继续行驶的车辆,我们会以正确的方式转移。

覆盖五大行政区

布鲁克林、皇后区、曼哈顿、布朗克斯及史泰登岛。告诉我们最近的路口,我们会告知预计所需时间。

单一联系窗口

负责拖车的同一家车间也负责评估和维修,信息不会在不同公司之间流失。

保险协调

碰撞事故发生后,拖车费用通常都在保险承保范围内。我们提供相关文件,并在保单允许的情况下通过理赔案件直接结算费用。

周六拖车服务

维修业务仅在周一至周五进行;周六我们只提供拖车服务。请随时致电,我们会接听。

事故发生后 该怎么做。

  1. 01

    确保安全

    如条件允许请驶离车流,打开危险警示灯,如有人受伤请拨打 911。

  2. 02

    记录现场情况

    拍摄两车车况、车牌、损伤部位、街道情况,以及对方司机的保险卡。

  3. 03

    在拖车离开前先联系我们

    拨打 (718) 672-7152。您有权选择爱车被送往何处——不要让它消失在一个未知的车场。

  4. 04

    我们负责救援车辆

    我们会将车辆取回,到达车间时再次拍照,并妥善保管在我们的车间内。

  5. 05

    报价与理赔

    我们会出具报价,并与您的保险公司开启或加入理赔案件,包括针对隐藏损伤的补充报价。

  6. 06

    维修与交车

    完成结构、车身、油漆及校准作业后,再经过质量检验和路试,才会将车钥匙交还给您。

常见 问题。

你们是否提供事故车辆拖车服务?
是的。Frontline 拥有自己的拖车业务(DOT #4518579),可从纽约市五大行政区的任何地点,直接将碰撞受损及无法行驶的车辆拖至我们位于布鲁克林 1903 Broadway 的车间。
事故后我还能继续开车吗?
如果您发现地面有液体渗漏、听到摩擦或刮擦声、感觉方向盘明显偏拉、车身明显倾斜、车轮位置异常,或安全气囊已弹出,请不要继续行驶。带着结构性损伤行驶会使损坏加重,并让您处于危险之中。请致电我们,我们会前往取车。
我的保险能报销拖车费用吗?
通常可以——在承保范围内的碰撞事故发生后,拖车费用一般都包含在内,许多保单也包含道路救援保障。我们会提供保险公司所需的文件,并在大多数情况下可通过理赔案件直接结算。
我必须使用现场出现的那辆拖车吗?
不需要。在纽约,您有权决定车辆送往何处、由谁维修——而不是由现场第一辆到达的拖车,也不是由您的保险公司决定。请告诉现场警员或司机,由 Frontline Automotive 负责处理,然后致电 (718) 672-7152。
你们只拖到自己的车间,还是可以拖到其他地方?
我们的拖车服务旨在将受损车辆送至我们的车间,以便维修和理赔工作能立即启动。请致电告知我们您的具体情况和所在位置,我们会立刻告诉您可以为您做什么。
你们周六营业吗?
周六仅提供拖车服务——维修车间仅在周一至周五营业。如果您在周六遇到困难,依然可以致电 (718) 672-7152。

客户原话

客户对这项维修 的评价。

以下为维修内容与本服务相符的客户 Google 公开评价,原文照录,未作任何修改或改写。

此评价的星级评分无法获取6 months ago
If you’re looking for an honest, high-skill auto shop in Brooklyn — this is it. Frontline Auto deserves a “10 out of 5 stars” for the quality of their work and, more importantly, for the way they treat people. Let me say this clearly: they do not — I repeat — they DO NOT and WILL NOT cheat you. In an industry where too many places upsell, exaggerate problems, or take advantage of customers who don’t know every detail about cars, Frontline Auto is the exact opposite. The owner’s approach is warm, caring, and genuinely customer-first. You can tell he takes pride in doing the right thing, and that attitude carries through the entire shop. They know what they’re doing, and they’re not just trying to “get you out the door.” They take the time to explain what’s going on, give you real options, and help you in every way possible — whether that’s prioritizing what needs to be done now vs. later, walking you through costs, or making sure the repair is done correctly the first time. And the quality? Immaculate. Their body work and precision are on another level — clean, detailed, and professional. This isn’t “just any shop.” This is the kind of place that treats your car like it matters, and it shows in the finished result. I’m not new to driving or dealing with repairs. I’ve been driving in the tri-state area for nearly three decades — easily 20,000+ miles per year every year. Over that time, I’ve been to all kinds of mechanics, body shops, dealers, repair chains, and parts shops across NYC, New Jersey, and beyond. With that perspective, I can confidently say: Frontline Auto will take care of you. If you have car trouble anywhere in Greater NYC or even in New Jersey and you’re willing to come to Brooklyn (or would like to get it towed) for quality and peace of mind, bring your car here. And if you care about your friends and family, recommend them here too — these guys will take care of you 100%. Frontline Auto earns trust the hard way: by being consistent, skilled, and honest. That’s rare — and that’s why they have my loyalty.
Neutral Observer
Google 评价— 查看原始评价
此评价的星级评分无法获取Edited 2 years ago
If you're on Google Maps looking around for a trustworthy place to fix up your car you should bring it here!! I was so stressed out but the process to get my car fixed here was completely stress free. Someone tried to steal my Hyundai with a USB so it was just sitting on the street with a smashed window in an undrivable condition with the ignition completely messed up. Multiple shops in my neighborhood told me to wait until the next week to bring the car in but Ali towed my car away within a few hours and even stored my car inside since it was going to rain the whole weekend. I had to pay out of pocket but the pricing was extremely fair and they even helped me save a few hundred dollars by getting OEM glass from a salvage and fixed the paint that was ripped off by the duct tape I used to cover the window free of charge... All I had to do was go pick up my freshly washed and detailed sparkling clean car and drive it back home like nothing happened. Overall an amazing experience.

Frontline Automotive 的回复 · 10 months ago

Thank you for the sparkling review, Jia! Thanks for choosing Frontline Automotive!

Jia Yi Wang
Hyundai
Google 评价— 查看原始评价
此评价的星级评分无法获取3 years ago
Frontline Auto and Ali were so incredible after I was in a car accident (got rear-ended badly on the BQE). I found frontline through a quick google search and was completely blown away by their service. They came and towed my car and ordered me an Uber home. Then, as I dealt with a back-and-forth insurance nightmare for several weeks, Ali stayed in direct contact with me — he was super responsive about sending the necessary documents to the insurance companies, and even helped me and gave me advice when the insurance company attempted to total my car — which was not the right call for many reasons, nor was it something I could afford. We pushed back and were able to finally able to start on repairs! The Frontline team did such a wonderful job with my car and it came out of this looking brand new. I’m based in Astoria but I’d still come back to Bk to use Frontline again. I can’t thank you guys enough!

Frontline Automotive 的回复 · 2 years ago

We are glad to help! Thank you for trusting us with handling your claim! We appreciate your patience and good energy throughout the process! We are happy that everything worked out to your satisfaction… thanks again!!!

Sam Van Doran
Google 评价— 查看原始评价
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相关 页面。

现在遇到困难? 请联系我们。

(718) 672-7152——告诉我们您的位置及事发经过。我们会将车辆拖至 1903 Broadway,后续一切由我们处理。

Our flatbeds run across all five boroughs. Each page lists the routes we use and what happens once the vehicle reaches the shop.