客户评价
4.9 星。 备受数千客户信赖。
我们的承诺
在 Frontline Automotive,每一次维修都以一次握手和一个承诺收尾:您的爱车离开时会比进店那天更安全、更端正、修复效果更出色。二十多年来,这一标准让无数首次光顾的客户成为终身客户,遍布布鲁克林及周边地区。我们从不把 4.9 星的评分视为理所当然——它是靠一块块钣金、一次次调色、一通通电话赢得的。我们拥有 I-CAR 和 ASE 认证的技师会像对待自己的车一样对待每一辆车,无论是校正日常通勤车的车架,将豪华 SUV 抛光打磨恢复出厂光泽,还是为电动车匹配原厂漆色。透明是我们流程的一部分。我们向您解释损伤情况,记录维修过程,并直接与您的保险公司协调,让您不必猜测。以下评价均来自真实车主、真实家庭以及真实的碰撞维修故事——每一条都体现了从您走进我们位于 Broadway 的车间那一刻起建立的信任。这些评价背后的工作方式是具体的:维修前后扫描、按厂商流程作业、喷漆前用分光光度计读取实际漆色,以及自交车之日起 30 天的配件、工时与漆面保障。店内经理 Ali、Al 和 Alex 会跟进配件、保险审批与交车时间,让您随时知道进度。
Google Reviews
Real Reviews From Frontline Automotive Customers.
Every review below was published on Google by a customer of Frontline Automotive in Brooklyn, quoted exactly as they wrote it. Filter by the kind of work they had done, or open our Google listing to read them there.
4.9/ 5
Based on 104 Google reviews
I got my front bumper upgraded to a newer style BMW and fixed my cracked windshield + all my dents. Fresh paint job too and I was just stunned. There seriously the best at what they do !!!!!!
Thank you so much to everyone at Frontline Automotive! These guys made a promise, and they stood by their word. They did an excellent job repairing my car, and the work was clean and professional. When they finished, they even polished my
Front line auto has been amazing since day one when the communication started. They tried every thing they can to do to make the no fault transaction go smoothly. They were always communicating with me to let me know what going on
Frontline Automotive 的回复 · a month ago
Thanks so much for the awesome review! Dealing with repairs after an accident is never fun, so we’re thrilled Sierra and Alex could make the process painless and take the insurance stress off your hands. Don't worry about a thing regarding the back and forth we completely understand how stressful it gets! We truly appreciate your loyalty and recommendations. Fingers crossed those parking lot hazards stay far away from now on, but we’re always here if you ever need paint or body work again. Drive safe!
junior was perfect in everything! From picking up the car, to helping me put the claim, and making sure the whole situation was taken care of. 100% recommend doing business with them!
- Painting
- Body & Trim
- Welding
- Air conditioning
- Service not listed
Been involved in a few car accidents, but always as a passenger. Last month, it finally happened when I was the driver. I go to Google and look for the best-rated body shop and find Frontline Automotive in my area. Immediately, Alex helped take care of me and assisted with filing my insurance claim. Along the way, his business partner Ali would pick up my calls and give me status updates on the damage done to my car. Throughout the entire process, they were very helpful, and even when the shop got backed up and I wouldn’t get my car in the timeliest of manners, Ali was kind enough to work with me on how much I would pay for the services. They helped to restore my left side bottom trim and even as a courtesy restored the paint on my car, so it looks brand new. Go to Frontline! The five-star reviews are telling the truth, and everyone who works here is really nice and will help take care of you
- Body & Trim
Where do I begin .. My car was damaged by a bus backing into the front of my car . The damage was bad and not knowing much about what to do just call a tow truck which my brother did. Here comes Alex #1 takes control of the situation takes the car to the shop gets insurance involved & adjuster few weeks later I get my car back and you would never know it was in a collision. It looks like I just bought it , but no sooner do I get the car home someone tried to break into it so who better to fix it … back to frontline it goes ! Thanks Alex # 1. & Alex # 2 for a job well done and my brother for finding you guys again THANKS !
- Painting
- Body & Trim
- Air conditioning
Awesome staff, Alex and his crew are great, reliable and fast workers. They will make sure your vehicle is running back to normal as if nothing happened to it. Amazing work, I’m very blessed to have had them work on my vehicle. Was recommended by a friend and they did not disappoint. 5 stars for their time, effort and service.
Frontline Automotive 的回复 · 10 months ago
Thank you, Keudy! It was a pleasure fixing your car for you!
I highly recommend Frontline, my car literally looked brand new. The job was definitely done by skilled professionals. But I highly recommend them because thier communications, insurance and parts knowledge, timeliness and follow through by Jeremy is 5 star. Jeremy gave me peace of mind and customer service par excellence. FYI I have used them twice now, same exact experience both time - 100%
- Painting
- Body & Trim
Frontline Automotive 的回复 · 10 months ago
Thank you so much, Cy! Always a pleasure serving you, thanks for choosing Frontline Automotive!
If you’re looking for an honest, high-skill auto shop in Brooklyn — this is it. Frontline Auto deserves a “10 out of 5 stars” for the quality of their work and, more importantly, for the way they treat people. Let me say this clearly: they do not — I repeat — they DO NOT and WILL NOT cheat you. In an industry where too many places upsell, exaggerate problems, or take advantage of customers who don’t know every detail about cars, Frontline Auto is the exact opposite. The owner’s approach is warm, caring, and genuinely customer-first. You can tell he takes pride in doing the right thing, and that attitude carries through the entire shop. They know what they’re doing, and they’re not just trying to “get you out the door.” They take the time to explain what’s going on, give you real options, and help you in every way possible — whether that’s prioritizing what needs to be done now vs. later, walking you through costs, or making sure the repair is done correctly the first time. And the quality? Immaculate. Their body work and precision are on another level — clean, detailed, and professional. This isn’t “just any shop.” This is the kind of place that treats your car like it matters, and it shows in the finished result. I’m not new to driving or dealing with repairs. I’ve been driving in the tri-state area for nearly three decades — easily 20,000+ miles per year every year. Over that time, I’ve been to all kinds of mechanics, body shops, dealers, repair chains, and parts shops across NYC, New Jersey, and beyond. With that perspective, I can confidently say: Frontline Auto will take care of you. If you have car trouble anywhere in Greater NYC or even in New Jersey and you’re willing to come to Brooklyn (or would like to get it towed) for quality and peace of mind, bring your car here. And if you care about your friends and family, recommend them here too — these guys will take care of you 100%. Frontline Auto earns trust the hard way: by being consistent, skilled, and honest. That’s rare — and that’s why they have my loyalty.
Top notch most worry free service ever after my car was damaged while parked in multi car accident. Ali handled my case and was so accommodating and attentive to my worries as well as health challenge. It no often to get great customer service these days and I’m grateful
Great service! Jeremy took great care to make sure the repairs ran smoothly and kept me updated throughout. He even dropped the car off with me to save me time. Top notch. Thank you.
- Painting
- Body & Trim
Frontline Automotive 的回复 · 10 months ago
Thank you for your patience, Marcus! It was a pleasure serving you, thanks for choosing Frontline Automotive!
Frontline Automotive did an amazing job! They fixed my car and it looks brand new. I trusted them from start to finish, the whole process was smooth and professional. The team was honest and reliable. Frontline will definitely be my #1 car shop from now on, and I’ll be recommending them to everyone!
- Body & Trim
Frontline Automotive 的回复 · 10 months ago
Thank you, Amela! It was a pleasure serving you!
继续阅读
在 Google 上 查看完整故事
我们为这些评价背后的信任关系感到自豪,也欢迎您在 Google 上阅读完整的评价合集。在那里,您还能看到数百条已验证评价,内容涵盖从快速交车到复杂的保险理赔审批,再到经典车修复的方方面面。如果我们已经为您的爱车提供过维修服务,欢迎留下您自己的评价——您的反馈能帮助我们不断提升布鲁克林碰撞维修的标准,也提醒着我们的团队为何每天坚持做这份工作。评价本身无法替代报价:如果您正在比较车间,最实用的做法是通过联系表单上传多角度损伤照片,我们通常在 24 小时内回复维修方案与所需工序;若车辆已无法行驶,可致电 24 小时拖车专线 (646) 315-3460。车厂位于布鲁克林 1903 Broadway,周一至周五上午 8:00 至下午 6:00 营业。
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Frontline Automotive
1903 Broadway, Brooklyn, NY 11207