Avis

4.9 Étoiles. Approuvé par des Milliers.

4.9/ 5
Basé sur plus de 104avis vérifiés

Notre Promesse

Chez Frontline Automotive, chaque réparation se termine par une poignée de main et une promesse : votre véhicule repart plus sûr, plus droit et mieux fini que le jour de son arrivée. Depuis plus de vingt ans, cette exigence a transformé des clients d'un jour en clients fidèles à travers Brooklyn et au-delà. Nous ne tenons pas notre note de 4.9 étoiles pour acquise — elle se gagne panneau par panneau, mélange de peinture par mélange de peinture, appel par appel. Nos techniciens certifiés I-CAR et ASE traitent chaque véhicule comme le leur, qu'il s'agisse de redresser le châssis d'une voiture du quotidien, de polir un SUV de luxe pour retrouver l'éclat d'usine, ou d'assortir des finitions OEM sur un véhicule électrique. La transparence fait partie du processus. Nous expliquons les dommages, documentons la réparation, et coordonnons directement avec votre compagnie d'assurance pour que vous ne restiez jamais dans l'incertitude. Les avis ci-dessous proviennent de vrais conducteurs, de vraies familles et de vraies histoires d'accident — chacun reflétant la confiance que nous construisons dès que vous franchissez nos portes sur Broadway.

Google Reviews

Real Reviews From Frontline Automotive Customers.

Every review below was published on Google by a customer of Frontline Automotive in Brooklyn, quoted exactly as they wrote it. Filter by the kind of work they had done, or open our Google listing to read them there.

4.9/ 5

Based on 104 Google reviews

View All Reviews on Google
Note en étoiles non disponible pour cet avis
I got my front bumper upgraded to a newer style BMW and fixed my cracked windshield + all my dents. Fresh paint job too and I was just stunned. There seriously the best at what they do !!!!!!
Photo publiée avec cet avis — AfterPhoto publiée avec cet avis — BeforePhoto publiée avec cet avis — Photo 3 in review by BrostothemaxPhoto publiée avec cet avis — Photo 4 in review by Brostothemax
Brostothemax
BMW
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avis2 months agoGreat price
Thank you so much to everyone at Frontline Automotive! These guys made a promise, and they stood by their word. They did an excellent job repairing my car, and the work was clean and professional. When they finished, they even polished my
dyamee moore
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avisa month ago
Front line auto has been amazing since day one when the communication started. They tried every thing they can to do to make the no fault transaction go smoothly. They were always communicating with me to let me know what going on

Réponse de Frontline Automotive · a month ago

Thanks so much for the awesome review! Dealing with repairs after an accident is never fun, so we’re thrilled Sierra and Alex could make the process painless and take the insurance stress off your hands. Don't worry about a thing regarding the back and forth we completely understand how stressful it gets! We truly appreciate your loyalty and recommendations. Fingers crossed those parking lot hazards stay far away from now on, but we’re always here if you ever need paint or body work again. Drive safe!

mary turner
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avis3 weeks agoGreat price
junior was perfect in everything! From picking up the car, to helping me put the claim, and making sure the whole situation was taken care of. 100% recommend doing business with them!
  • Painting
  • Body & Trim
  • Welding
  • Air conditioning
  • Service not listed
Marianito Adames
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Note en étoiles non disponible pour cet avisa month agoReasonable price
Been involved in a few car accidents, but always as a passenger. Last month, it finally happened when I was the driver. I go to Google and look for the best-rated body shop and find Frontline Automotive in my area. Immediately, Alex helped take care of me and assisted with filing my insurance claim. Along the way, his business partner Ali would pick up my calls and give me status updates on the damage done to my car. Throughout the entire process, they were very helpful, and even when the shop got backed up and I wouldn’t get my car in the timeliest of manners, Ali was kind enough to work with me on how much I would pay for the services. They helped to restore my left side bottom trim and even as a courtesy restored the paint on my car, so it looks brand new. Go to Frontline! The five-star reviews are telling the truth, and everyone who works here is really nice and will help take care of you
  • Body & Trim
Rich Ocampo
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avisa month agoGreat price
Where do I begin .. My car was damaged by a bus backing into the front of my car . The damage was bad and not knowing much about what to do just call a tow truck which my brother did. Here comes Alex #1 takes control of the situation takes the car to the shop gets insurance involved & adjuster few weeks later I get my car back and you would never know it was in a collision. It looks like I just bought it , but no sooner do I get the car home someone tried to break into it so who better to fix it … back to frontline it goes ! Thanks Alex # 1. & Alex # 2 for a job well done and my brother for finding you guys again THANKS !
  • Painting
  • Body & Trim
  • Air conditioning
Kathy Ann
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avis2 years ago
Awesome staff, Alex and his crew are great, reliable and fast workers. They will make sure your vehicle is running back to normal as if nothing happened to it. Amazing work, I’m very blessed to have had them work on my vehicle. Was recommended by a friend and they did not disappoint. 5 stars for their time, effort and service.
Photo publiée avec cet avis — Video 1 in review by Keudy CastilloPhoto publiée avec cet avis — Photo 2 in review by Keudy CastilloPhoto publiée avec cet avis — Photo 3 in review by Keudy CastilloPhoto publiée avec cet avis — Photo 4 in review by Keudy Castillo

Réponse de Frontline Automotive · 10 months ago

Thank you, Keudy! It was a pleasure fixing your car for you!

Keudy Castillo
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avis10 months agoGreat price
I highly recommend Frontline, my car literally looked brand new. The job was definitely done by skilled professionals. But I highly recommend them because thier communications, insurance and parts knowledge, timeliness and follow through by Jeremy is 5 star. Jeremy gave me peace of mind and customer service par excellence. FYI I have used them twice now, same exact experience both time - 100%
Photo publiée avec cet avis — Photo 1 in review by Cy Nakpodia
  • Painting
  • Body & Trim

Réponse de Frontline Automotive · 10 months ago

Thank you so much, Cy! Always a pleasure serving you, thanks for choosing Frontline Automotive!

Cy Nakpodia
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avis6 months ago
If you’re looking for an honest, high-skill auto shop in Brooklyn — this is it. Frontline Auto deserves a “10 out of 5 stars” for the quality of their work and, more importantly, for the way they treat people. Let me say this clearly: they do not — I repeat — they DO NOT and WILL NOT cheat you. In an industry where too many places upsell, exaggerate problems, or take advantage of customers who don’t know every detail about cars, Frontline Auto is the exact opposite. The owner’s approach is warm, caring, and genuinely customer-first. You can tell he takes pride in doing the right thing, and that attitude carries through the entire shop. They know what they’re doing, and they’re not just trying to “get you out the door.” They take the time to explain what’s going on, give you real options, and help you in every way possible — whether that’s prioritizing what needs to be done now vs. later, walking you through costs, or making sure the repair is done correctly the first time. And the quality? Immaculate. Their body work and precision are on another level — clean, detailed, and professional. This isn’t “just any shop.” This is the kind of place that treats your car like it matters, and it shows in the finished result. I’m not new to driving or dealing with repairs. I’ve been driving in the tri-state area for nearly three decades — easily 20,000+ miles per year every year. Over that time, I’ve been to all kinds of mechanics, body shops, dealers, repair chains, and parts shops across NYC, New Jersey, and beyond. With that perspective, I can confidently say: Frontline Auto will take care of you. If you have car trouble anywhere in Greater NYC or even in New Jersey and you’re willing to come to Brooklyn (or would like to get it towed) for quality and peace of mind, bring your car here. And if you care about your friends and family, recommend them here too — these guys will take care of you 100%. Frontline Auto earns trust the hard way: by being consistent, skilled, and honest. That’s rare — and that’s why they have my loyalty.
Neutral Observer
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avis4 months agoGreat price
Top notch most worry free service ever after my car was damaged while parked in multi car accident. Ali handled my case and was so accommodating and attentive to my worries as well as health challenge. It no often to get great customer service these days and I’m grateful
SFG Woodland
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avis10 months agoReasonable price
Great service! Jeremy took great care to make sure the repairs ran smoothly and kept me updated throughout. He even dropped the car off with me to save me time. Top notch. Thank you.
  • Painting
  • Body & Trim

Réponse de Frontline Automotive · 10 months ago

Thank you for your patience, Marcus! It was a pleasure serving you, thanks for choosing Frontline Automotive!

Marcus HInchey
Avis Google— Voir l'avis original
Note en étoiles non disponible pour cet avis10 months agoGreat price
Frontline Automotive did an amazing job! They fixed my car and it looks brand new. I trusted them from start to finish, the whole process was smooth and professional. The team was honest and reliable. Frontline will definitely be my #1 car shop from now on, and I’ll be recommending them to everyone!
  • Body & Trim

Réponse de Frontline Automotive · 10 months ago

Thank you, Amela! It was a pleasure serving you!

Amela Hasanovic
Avis Google— Voir l'avis original

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Nous sommes fiers des relations derrière ces témoignages, et nous vous invitons à lire la collection complète sur Google. Vous y trouverez des centaines d'autres avis vérifiés détaillant tout, des délais rapides aux approbations d'assurance complexes en passant par la restauration de voitures classiques. Si nous avons déjà réparé votre véhicule, pensez à laisser votre propre avis — vos commentaires nous aident à continuer d'élever la norme de la réparation de carrosserie à Brooklyn et rappellent à notre équipe pourquoi nous faisons ce travail chaque jour.

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Frontline Automotive

1903 Broadway, Brooklyn, NY 11207

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