Accident Towing
Collision-damaged vehicles recovered and transported to our Brooklyn shop, with photos taken at pickup for your claim file.
Towing & Recovery
Collision-damaged or not drivable? Frontline Automotive tows it in and starts your estimate and insurance claim the moment it lands at 1903 Broadway. Serving Brooklyn, Queens, Manhattan, the Bronx and Staten Island.
The hours after a collision are when the wrong decisions get made. A tow truck shows up, takes your car to a yard you have never heard of, and by the time you find it the storage bill has grown and your insurer has already sent an adjuster somewhere else. You do not have to accept that. In New York, you choose the tow and you choose the shop.
Because we tow and repair under one roof, your vehicle goes to one place, once. There is no second tow, no storage yard in between, and no gap while paperwork moves between companies. We photograph the vehicle at pickup, write the estimate in-house, and open the claim with your insurer the same day.
If your car is sitting on a street in Bushwick, on the BQE, in a garage in Manhattan or on the Bruckner in the Bronx, call (718) 672-7152 and tell us where you are. If it is drivable and you would rather bring it yourself, that works too — we will have the estimate ready.
Collision-damaged vehicles recovered and transported to our Brooklyn shop, with photos taken at pickup for your claim file.
Fluid loss, deployed airbags, a wheel out of position or structural damage — vehicles that should not be driven get moved properly instead.
Brooklyn, Queens, Manhattan, the Bronx and Staten Island. Tell us the cross streets and we will tell you the timing.
The same shop that tows your car estimates and repairs it, so nothing gets lost between companies.
Towing is usually covered after a collision. We provide documentation and bill through the claim where your policy allows.
Repair operations run Monday through Friday; Saturdays we run towing only. Call and we will still answer.
Move out of traffic if you can, turn on hazards, and call 911 if anyone is injured.
Photograph both vehicles, the plates, the damage, the street and any other driver's insurance card.
Dial (718) 672-7152. You choose where your car goes — do not let it disappear to an unknown yard.
We pick it up, photograph it again on arrival, and secure it at our shop.
We write the estimate and open or join your claim with the insurer, including supplements for hidden damage.
Structural, body, paint and calibration work, then a quality check and road test before you get the keys.
In Their Own Words
Published Google reviews from customers whose repair matches this service, quoted exactly as they wrote them. Nothing is edited or paraphrased.
If you’re looking for an honest, high-skill auto shop in Brooklyn — this is it. Frontline Auto deserves a “10 out of 5 stars” for the quality of their work and, more importantly, for the way they treat people. Let me say this clearly: they do not — I repeat — they DO NOT and WILL NOT cheat you. In an industry where too many places upsell, exaggerate problems, or take advantage of customers who don’t know every detail about cars, Frontline Auto is the exact opposite. The owner’s approach is warm, caring, and genuinely customer-first. You can tell he takes pride in doing the right thing, and that attitude carries through the entire shop. They know what they’re doing, and they’re not just trying to “get you out the door.” They take the time to explain what’s going on, give you real options, and help you in every way possible — whether that’s prioritizing what needs to be done now vs. later, walking you through costs, or making sure the repair is done correctly the first time. And the quality? Immaculate. Their body work and precision are on another level — clean, detailed, and professional. This isn’t “just any shop.” This is the kind of place that treats your car like it matters, and it shows in the finished result. I’m not new to driving or dealing with repairs. I’ve been driving in the tri-state area for nearly three decades — easily 20,000+ miles per year every year. Over that time, I’ve been to all kinds of mechanics, body shops, dealers, repair chains, and parts shops across NYC, New Jersey, and beyond. With that perspective, I can confidently say: Frontline Auto will take care of you. If you have car trouble anywhere in Greater NYC or even in New Jersey and you’re willing to come to Brooklyn (or would like to get it towed) for quality and peace of mind, bring your car here. And if you care about your friends and family, recommend them here too — these guys will take care of you 100%. Frontline Auto earns trust the hard way: by being consistent, skilled, and honest. That’s rare — and that’s why they have my loyalty.
If you're on Google Maps looking around for a trustworthy place to fix up your car you should bring it here!! I was so stressed out but the process to get my car fixed here was completely stress free. Someone tried to steal my Hyundai with a USB so it was just sitting on the street with a smashed window in an undrivable condition with the ignition completely messed up. Multiple shops in my neighborhood told me to wait until the next week to bring the car in but Ali towed my car away within a few hours and even stored my car inside since it was going to rain the whole weekend. I had to pay out of pocket but the pricing was extremely fair and they even helped me save a few hundred dollars by getting OEM glass from a salvage and fixed the paint that was ripped off by the duct tape I used to cover the window free of charge... All I had to do was go pick up my freshly washed and detailed sparkling clean car and drive it back home like nothing happened. Overall an amazing experience.
Response from Frontline Automotive · 10 months ago
Thank you for the sparkling review, Jia! Thanks for choosing Frontline Automotive!
Frontline Auto and Ali were so incredible after I was in a car accident (got rear-ended badly on the BQE). I found frontline through a quick google search and was completely blown away by their service. They came and towed my car and ordered me an Uber home. Then, as I dealt with a back-and-forth insurance nightmare for several weeks, Ali stayed in direct contact with me — he was super responsive about sending the necessary documents to the insurance companies, and even helped me and gave me advice when the insurance company attempted to total my car — which was not the right call for many reasons, nor was it something I could afford. We pushed back and were able to finally able to start on repairs! The Frontline team did such a wonderful job with my car and it came out of this looking brand new. I’m based in Astoria but I’d still come back to Bk to use Frontline again. I can’t thank you guys enough!
Response from Frontline Automotive · 2 years ago
We are glad to help! Thank you for trusting us with handling your claim! We appreciate your patience and good energy throughout the process! We are happy that everything worked out to your satisfaction… thanks again!!!
Is your car safe to drive? Check the symptoms.
What happens once the vehicle reaches our shop.
Your rights on shop choice and tow coverage.
Towing and repair across all five boroughs.
Why a non-drivable car needs measuring, not guessing.
Send photos and we respond within 24 hours.
(718) 672-7152 — tell us your location and what happened. We tow it to 1903 Broadway and take it from there.
Our flatbeds run across all five boroughs. Each page lists the routes we use and what happens once the vehicle reaches the shop.